THE HORTON EXPERIENCE

HORTON COMPREHENSIVE SUPPORT

Driven to serve. Because we know you can’t slow down.​

When you choose a high-performance ambulance, you expect high-performance coverage—and results. By partnering with the best dealers in the nation, we have a shared investment to provide unmatched training, assistance and solutions at the speed you need to do your job. One call to your Horton dealer takes care of it all, no matter the issue—even if it’s a supplier part. Thanks to this ongoing collaboration, a Horton ambulance is a high-yield investment long after you hit the road. ​

Whatever the issue, your experienced Horton dealer handles it. Whatever happens, we’re all here to help.

HORTON DEALER NETWORK

The extreme level of technical innovation and customization available in a Horton ambulance requires an extraordinarily competent dealer network. That’s why we partner with the best, investing in extensive training geared to keep you up and running. Our dealers have Certified Emergency Vehicle Technicians on staff, and we support them with Horton Training for a constantly improving level of learning and service. With us, it’s a two-way street, a cooperative effort to provide the latest training as well as to listen to our dealers and customers, so we can hear your needs and deliver the next breakthrough.

HORTON COMPREHENSIVE COVERAGE

It only makes sense: A one-of-a-kind ambulance calls for one-of-a-kind support. Horton offers more warranties to ensure that the coverage is as unique as each ambulance. With the extreme durability of a Horton body, you’re going to be working in it for a long, long time. We have the faith in our work to give you faith that you’re covered.

  • Comprehensive warranty for 2 years or 24,000 miles​
  • Full coverage paint warranty for 4 years with a proration down to 7 years or 84,000 miles​
  • Electrical system coverage​
    • Wiring and solid-state components warranty for 10 years or 100,000 miles​
    • i4G control panels warranty for 7 years or 100,000 miles​
  • Structural warranty for 30 years​
  • Body mounts are covered for 3 years or 36,000 miles​
  • Cool-Tech air conditioning systems are warranted for 3 years or 36,000 miles